I have never done one of these, what are they? What if we don’t get out? Are they scary and will anyone touch me?
It is a physical and mental adventure game where participants are placed into a room and have to use teamwork along with elements of the room to solve a series of puzzles, find clues, and escape the room within a set time limit. Each room is themed and has a unique storyline that engages the players through their environment. If you don’t escape in time, one of our game masters will walk you through the ending. None of the rooms are intended to scare or startle, and there are no actors in the rooms.
Will other people be in the room with us?
We do book our rooms to capacity, so if you book fewer than the rooms capacity, there is a possibility other players might join you—it is a lot of fun to work with others who have different perspectives, and it is a great way to meet people.
Can we have more people in a room than listed on the website?
Our games are optimally designed for the number of people listed. We can accommodate up to 8 people in Rescue or Knight and Rook and Crimson Storm can accommodate up to 7 if you have booked the entire room. Please call and let us know that you want to bring 1 or 2 additional people. Winter Fall is already maximized.
Can we book a room outside of your normal hours? We have more than 6 people and would like to start several rooms at the same time, is that possible?
Of course you can, please give us a call at 541.382.0770 so we can setup your private party.
How do I make reservations?
Please use the online booking system. All rooms are to be paid in advance. For your credit card security, we are unable to take payments over the phone.
How do I reschedule or cancel my booking?
There is a link in your email confirmation so you can change or cancel on your own. If you cancel, please be aware of our refund policy. Up to 48 hours in advance is a full refund, less than 48 hours notice there is NO refund given.
What is the age limit/which would be most appropriate for my kid’s birthday party/can I bring babies? Do all parents need to be present for minors to play?
There is no age limit, though the puzzles are designed for adults. We recommend the higher success rate games for younger groups. If your group is all under the age of 16 then a parent or adult will need to be in the room with them. We don’t recommend bringing babies as it makes focusing on the game extremely difficult; however, they are not prohibited. If you are bringing children under the age of 16, we recommend booking the entire room.
How much is it? Can I get a group / senior / student / military / Groupon discount?
$25 per person. We do offer a military discount, please call us to receive your code. Due to our competitive pricing, we are unable to offer additional discounts.
Are the rooms wheelchair friendly?
Yes all of our rooms can be played from a wheelchair. Some rooms might have crawl spaces, but we have provided alternates if you are unable to crawl through.
Where are you located?
The physical address is 358 NE Marshall Ave, STE 1, Bend, OR 97701. We are located on 4th and Marshall, right behind Dandy’s.
Are animals or pets allowed in the rooms?
Service animals are always welcome; purse pets or any other pet is not.
Can we bring alcohol in with us?
While that sounds like a great idea, the answer is no, you will need most of your brain power to escape the room. There are plenty of places close to us for you to enjoy an adult beverage after your experience. Trust us you are going to talk about your experience for hours.